Harbour Heights Hotel, Poole - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

73 Haven Road, Sandbanks, Poole, United Kingdom, BH137LW

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

Heating

Bathtub

room details

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Double Room Harbour View

Max:

2 persons

24 m²

Bed options:

1 Double bed

Sea view

Heating

Bathtub

room details

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Double Room Harbour View Balcony

Max:

2 persons

27 m²

Bed options:

1 Double bed

Sea view

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Poole 4.3 km

Airports

Bournemouth (BOH) 16.0 km

Southampton (SOU) 59.3 km

Bus

Bus stop 3.2 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

GBP 10 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Golf course

Guest Parking

Electric kettle

Services

Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

73 Haven Road, Sandbanks, Poole, United Kingdom, BH137LW

Map view

street view

73 Haven Road, Sandbanks, Poole, United Kingdom, BH137LW

City landmarks

Garden

Compton Acres

1.2 km

Beach

Sandbanks Beach

1.5 km

Beach

Bournemouth Beach

4.2 km

Castle

Brownsea Castle

2.3 km

Beach

Canford Cliffs Beach

1.1 km

Sandbanks

2.2 km

Park

Canford Cliffs Pirate Ship Play Park

710 m

Island

Brownsea Island

3.2 km

Holy Angels

1.2 km

Nature reserve

Luscombe Valley Nature Reserve

900 m

Aquarium

Oceanarium

4.2 km

Evening Hill

970 m

St Nicolas

1.5 km

Brownsea Island Nature Reserve

2.3 km

Golf Course

Parkstone Golf Club

2.3 km

Harbour

Bournemouth Pier

4.3 km

284 Sandbanks Rd

Poole Harbour Watersports

1.5 km

All Saints Branksome Park

1.8 km

Beach

Branksome Chine Beach

2.2 km

Parking area

Branksome Chine Car Park

1.7 km

Blake Hill Viewpoint

1.9 km

Whitecliff Road

Whitecliff Recreation Ground Play Area

2.5 km

Church of St John the Evangelist

3.4 km

Beach

Branksome Dene Chine Beach

2.1 km

Church

Church of Saint Mary

2.5 km

Sandbanks Ferry Terminal

2.2 km

Guglielmo Marconi

2.2 km

Beach

Alum Chine Beach

2.8 km

Nearby

Church of the Transfiguration

260 m

Restaurants

Terrace Bar at The Sandbanks

540 m

15 Banks Road The Sandbanks

Sandbanks Brasserie at The Sandbanks

680 m

15 Banks Road

Loch Fyne Seafood & Grill

850 m

47 Haven Road Canford Cliffs

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

8.6/10

Great

Rooms

6.4

Location

8.6

Service

5.4

Dining

5.8

Parker

United Kingdom, March 2025

5.6/10

My stay at Harbour Heights Hotel was mostly enjoyable, boasting amazing views of Poole Harbour. The check-in process was quick, and the room was comfortable. However, I encountered some challenges with breakfast service being a bit chaotic at times, which detracted from the experience.

Rooms

8.0

I appreciated the spacious room with a lovely view. However, I noticed that some rooms might benefit from updated decor.

Service

6.0

While the staff were friendly and eager to help, I found the service at the restaurant slow during peak times, particularly at breakfast. There seemed to be some disorganization among the staff.

Location

9.0

The hotel's location is fantastic, with easy access to the beach and nearby attractions, making it perfect for exploring the area.

Dining

7.0

Breakfast had its moments. I enjoyed the hot dishes, but the service was inconsistent, with some delays and missed items. Lunch options were better, with positive experiences noted.

Facilities

7.0

The hotel offered decent amenities, but the absence of a gym was a letdown. I did appreciate the clean and spacious bathrooms.

John

United Kingdom, February 2025

5.2/10

I had mixed feelings about my stay at Harbour Heights Hotel. The location is really good with amazing views over Poole Harbour, which truly enhances the experience. However, I dealt with slow service in the restaurant and some aspects of the room felt dated. The breakfast was decent, but overall, I think a little more attention to details and service would elevate the experience to match the stunning views.

Rooms

6.0

I found the décor in my room to be acceptable, yet some elements felt worn and could use updating. The bed was comfortable, which was a relief.

Service

5.0

The service was hit-or-miss; at times, staff were friendly but during busier periods, they seemed overwhelmed, leading to slower service. I had a lengthy wait for drinks, particularly during the evening.

Location

8.0

The location is fantastic, sitting high above Poole Harbour with very nice views, making it perfect for relaxation and sightseeing. It's also conveniently close to the beach.

Dining

6.0

Breakfast was a cold buffet with plated hot options, which was reasonable but not extraordinary. The food at dinner didn’t stand out much either, and I felt the service could be more efficient.

Facilities

6.0

Amenities were moderate; there were no significant issues, but I'd expected more from a hotel of this caliber, especially regarding the attention to cleanliness in some areas.

Charles

United Kingdom, January 2025

6.2/10

I was excited to stay at the Harbour Heights Hotel, especially for its amazing views of Poole Harbour and Brownsea Island, which did enhance my overall experience. However, the room felt quite tired with outdated fixtures and uncomfortable bedding, which detracted from the charm. Additionally, while the dining options had quality food, the service was chaotic and left me disappointed. Overall, it seemed the hotel needs to focus more on maintaining its facilities and improving the service to justify the prices.

Rooms

5.0

The sea-facing double room I stayed in had great views, but the furniture was worn out, and the bed was uncomfortable.

Service

5.0

While the staff were pleasant, the overall service feel was lacking, particularly during dining, with long waits and some orders not being as expected.

Location

8.0

The location near the beach and the beautiful views really stood out, making the proximity to local attractions convenient.

Dining

5.0

I had high hopes for the dining experience at the Ocean Palace, but the food was overpriced and poorly executed, which was truly disappointing.

Facilities

5.0

The cleanliness was adequate, but the facilities felt neglected and could use some updates to enhance the guest experience.

Isabella

United Kingdom, January 2025

5.0/10

My stay at the Harbour Heights Hotel had its highs and lows. The amazing views from my room were stunning, and the staff were generally friendly and attentive (which I appreciated given the circumstances). However, I found issues with the cleanliness and upkeep of the room, along with a poor breakfast experience. Overall, it felt like the hotel could use some improvements to reach its claimed standards.

Rooms

6.0

The room was tired and needed updating, with visible wear and tear, though it offered beautiful views. The bed was comfortable, which was a plus (but it was overshadowed by other issues).

Service

5.0

While the front desk staff were friendly, I faced challenges with communication regarding my complaints. Some staff members were abrupt, and it sometimes felt like they were disorganized (which led to confusion).

Location

9.0

The hotel's location offers fantastic views over Poole Harbour, which I loved, and it's conveniently situated near beautiful nature walks and local attractions (definitely a highlight).

Dining

6.0

The breakfast selection was quite disappointing (especially considering the hotel's status) and the pastries looked unappetizing. However, I did enjoy the evening dining experience, especially the lovely seabass I had at the fine dining restaurant.

Facilities

5.0

I appreciated the availability of Wi-Fi, although it was unreliable at times. Additionally, the hotel's decor felt dated, which somewhat detracted from the overall experience.

Sebastian

United Kingdom, January 2025

7.2/10

I recently stayed at Harbour Heights Hotel, and it had its ups and downs. The amazing views of Poole Harbour were absolutely stunning, making the experience nice. However, the room felt a bit cramped for two tall people like us, and the breakfast could use some improvement, especially regarding dietary options. Overall, I did enjoy my visit, but there are areas that need attention.

Rooms

7.0

The room had a beautiful view but was small and cramped, making it hard to move around comfortably. We also encountered some issues with the pillows and the noise from the room above, which disrupted our sleep.

Service

6.0

While the reception staff were friendly, there were moments when I felt service lacked attention, especially with minor issues in the room that didn't get addressed promptly.

Location

9.0

The hotel's location is fantastic, just a short walk to the beach with gorgeous views of the area. It's perfect for enjoying the natural beauty of Poole.

Dining

5.0

I was disappointed with the breakfast quality; there was a lack of fresh options catered to dietary needs, which really detracted from the start of my day.

Facilities

6.0

Amenities were adequate, but the room lacked a safe and tissues, which made my stay a bit less convenient.